Privacy policy
How we collect, use and protect your information.
Last updated: September 2026
Rankforge (ABN 98 688 643 349) respects your privacy. This policy explains what personal information we collect, why, and what we do with it. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect
- Information you give us: name, business name, email address, phone number, website address, state and anything else you include when you submit a form or email us.
- Information collected automatically: pages viewed, approximate location, referring source, device and browser type, collected through analytics tools.
Why we collect it
- To prepare and send the audit or quote you requested
- To respond to your enquiry and follow up once
- To deliver services if you become a client
- To improve our website and understand how it is used
- To meet our legal and tax record-keeping obligations
Who we share it with
We do not sell your personal information and we do not add you to marketing lists without your consent. We use third-party services to run the business — including website hosting, email, analytics and accounting software — and your information may be stored on their systems, some of which are located overseas.
Cookies and analytics
We use cookies and analytics to understand how the site is used. You can disable cookies in your browser; some parts of the site may not work as well if you do.
Security and retention
We take reasonable steps to protect your information from misuse, loss and unauthorised access. We keep enquiry records for as long as needed for the purpose collected and to meet legal obligations, then destroy or de-identify them.
Accessing or correcting your information
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Email hello@rankforge.com.au and we will respond within 30 days.
Complaints
If you believe we have mishandled your information, contact us first at hello@rankforge.com.au. If you are not satisfied with our response you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
Contact
Rankforge · ABN 98 688 643 349
hello@rankforge.com.au
0427 296 364